Get In Touch
We're here to answer your questions and discuss how we can help you achieve your financial goals
Visit Our Office
Sassy Gas Financial Planning
Cathedral Court
42 Church Street
Cardiff CF10 2AT
United Kingdom
Office Hours
Evening appointments available by arrangement for working professionals.
Finding Us
By Car
Our office is located in central Cardiff, just off Cathedral Road. The nearest car park is NCP Cathedral Road, approximately a three-minute walk from our building. Street parking is limited but available on surrounding residential streets with pay and display.
If using a sat nav, our postcode is CF10 2AT. The building has a red brick facade with "Cathedral Court" clearly marked above the entrance.
By Public Transport
Cardiff Central Station is a fifteen-minute walk from our office. Exit the station onto Central Square, head northwest on Wood Street, then continue onto Cathedral Road. Our building will be on your right after approximately twelve minutes.
Several bus routes serve the Cathedral Road area, including the 25, 28, and 62. The nearest stop is Cathedral Road (Stop CA001), directly outside our building.
Accessibility
Our office is located on the second floor with lift access available from the ground floor entrance. The building entrance has level access from the street. If you have specific accessibility requirements, please let us know when arranging your appointment so we can ensure your visit is comfortable.
What to Expect
Initial Conversations
When you first reach out, we'll schedule an introductory meeting to learn about your situation and goals. This conversation is exploratory—there's no obligation, and you won't be pressured into any services. We simply want to understand whether we're a good fit for each other.
These initial meetings typically last 30-45 minutes and can be conducted in person at our Cardiff office or via video conference, whichever you prefer.
What to Bring
For an initial meeting, you don't need to bring anything specific. Just come prepared to discuss your financial situation, goals, and any concerns you have. If we move forward with an engagement, we'll provide a detailed list of documents that would be helpful for our analysis.
Response Times
We strive to respond to all email inquiries within one business day. During busy periods, it may occasionally take up to two business days. If your question requires detailed research or analysis, we'll acknowledge receipt quickly and provide a timeline for a complete response.
Confidentiality
All communications with our team are treated with strict confidentiality. We maintain professional standards that protect your privacy, and we'll never share your information with third parties without your explicit permission.
Company Information
About Sassy Gas
We're an independent, fee-only financial planning practice serving individuals, families, and business owners throughout Wales and the broader UK. Since 2014, we've provided objective financial guidance free from the conflicts of interest inherent in commission-based advice models.
Our team of qualified advisors brings decades of combined experience in financial planning, investment management, and tax strategy. We're committed to transparency, education, and building long-term relationships with clients who value thoughtful, evidence-based financial guidance.
Our Approach to New Clients
We believe the client-advisor relationship works best when there's genuine compatibility. Not every advisor is right for every client, and vice versa. That's why we invest time in initial conversations to ensure mutual fit before moving forward.
We're looking for clients who value independent advice, are willing to engage in the planning process, and take a long-term view of wealth building. If that describes you, we'd welcome a conversation.
Professional Affiliations
Our advisors maintain membership in relevant professional bodies and adhere to strict codes of conduct. We carry professional indemnity insurance and submit to regular compliance reviews to ensure we meet industry standards.
Continuing education is mandatory for all client-facing team members, ensuring our knowledge remains current as financial regulations and markets evolve.
Common Questions About Contacting Us
No preparation is necessary for an initial inquiry. Simply send us an email describing briefly what kind of guidance you're seeking, and we'll take it from there. We'll schedule a time to talk and provide any prep materials if needed.
Absolutely. While our office is in Cardiff, many of our client relationships are conducted primarily through video conferencing. We use secure, easy-to-access platforms that work well for both initial meetings and ongoing planning sessions.
No. Initial exploratory conversations are complimentary. These meetings help both parties determine whether there's a good fit. You'll only be charged if you decide to engage our services, and we'll provide clear pricing information before that happens.
Our availability varies depending on the time of year and advisor schedules. Typically, we can arrange initial meetings within one to two weeks of your inquiry. If you have time-sensitive needs, let us know and we'll do our best to accommodate.
That's perfectly normal and exactly why we have initial conversations. Describe your situation and concerns, and we'll recommend which services would be most valuable. There's no expectation that you'll arrive knowing exactly what you need—that's our job to help determine.
No. While we do work with high-net-worth individuals, we also serve clients at various stages of wealth building. What matters more than your current asset level is your commitment to thoughtful financial planning. During our initial conversation, we'll honestly assess whether our services align with your needs and budget.
Ready to Start the Conversation?
Send us an email at [email protected] and let us know what kind of financial guidance you're seeking. We'll respond promptly to schedule an initial conversation.